Privacy Policy for Film Buddy (UK)

Last Updated: 29.08.24

At Film Buddy (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services.

1. Who We Are

Film Buddy is a UK-based platform offering services including online mentoring, work placement activities, CV advice, live Q&A sessions, masterclasses, and more. We are registered with the Information Commissioner’s Office (ICO) under the Data Protection Act 2018 and comply with all applicable data protection legislation in the United Kingdom.

2. Data Controller

For the purposes of the UK GDPR, Film Buddy is the data controller of your personal data. Our contact details are:

        •       Name: Film Buddy
        •       Email: hello@filmbuddy.uk
        •       Address: Brookes Mill, Armitage Bridge, Huddersfield, HD4 7NR

3. What Personal Data We Collect

We may collect and process the following personal data about you:

3.1 Information You Provide to Us:

Contact Information: Such as your name, email address, postal address, and phone number.

Account Information: When you register for an account, we collect your username, password, and other account details.

Educational Information: If you are a student, we may collect information related to your education, such as your school, course, and academic level.

Financial Information: For any paid services (if applicable), we may collect payment information, including billing address and payment card details.
Communications: Information you provide when you contact us, participate in surveys, or provide feedback.

3.2 Information We Collect Automatically:

Usage Data: Information about how you use our website, such as your IP address, browser type, access times, pages viewed, and referring website addresses.

Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies (see our Cookies Policy for more details).

3.3 Information from Third Parties:
We may receive information about you from third parties, such as educational institutions, partners, or social media platforms, in accordance with their privacy policies.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

4.1 To Provide and Manage Our Services:
To provide, personalise, and manage your access to our services, including online mentoring, placements, and other activities.

4.2 To Communicate with You:
To send you updates, newsletters, and other communications related to our services. You can opt-out of receiving marketing communications at any time.

4.3 To Improve Our Services:
To analyse usage data and feedback to improve our website, content, and services.

4.4 To Comply with Legal Obligations:
To comply with applicable laws, regulations, and requests from law enforcement or regulatory authorities.

4.5 To Protect Our Rights:
To enforce our terms and conditions, protect our rights, privacy, safety, or property, and that of our users and others.

5. Legal Basis for Processing Your Personal Data

We process your personal data based on the following legal grounds:

Consent: Where you have provided consent for us to process your personal data (e.g., for marketing communications).

Contract: Where processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.

Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and interests.

6. Disclosure of Your Personal Data

We may share your personal data with the following third parties:

Service Providers: Third parties who provide services on our behalf, such as payment processing, data analytics, and IT services.

Educational Institutions: If you are a student and participate in certain activities, we may share your data with your educational institution as required.

Legal Authorities: If required by law, regulation, or legal process, we may disclose your personal data to law enforcement or regulatory authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that business transaction.

7. Data Retention

We will retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. When your personal data is no longer required, we will delete it securely in accordance with our data retention policy.

8. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.

Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.

Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

Right to Withdraw Consent: Where you have provided consent for the processing of your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [insert email address].

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Transfers

Your personal data may be transferred to, stored, or processed in countries outside the UK. Where we transfer your personal data to a country not deemed to provide an adequate level of protection by the UK government, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

11. Complaints

If you have any concerns about how we handle your personal data, please contact us at hello@filmbuddy.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not complied with data protection laws.

        •       ICO Contact Details:
Website: https://ico.org.uk/
Telephone: 0303 123 1113

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website. Your continued use of our website and services after any changes have been posted will signify your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@filmbuddy.uk.

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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